For all my fellow web designers /developers /IA’s out there, I’m currently reading a great book from the folks at 37signals titled “Defensive Design for the Web : How to improve error messages, help, forms, and other crisis points”.
This straight ahead book shares a series of rules and guidelines that will help you design sites that guide users through crisis points and mistakes that happen when searching or browsing throught your site. The book shares simple but well thoughtout rules along with screenshots and documentation for each one. At $16.95, it’s a great tool for any designer/developer/IA.